Axxin Privacy Policy Statement
At Axxin, we are committed to safeguarding your privacy and ensuring that any personal information you provide is protected. We collect certain information, such as email addresses, to enhance your experience with our website and to keep you informed about relevant updates. In compliance with the EU General Data Protection Regulation (GDPR) and other applicable privacy laws, we follow strict guidelines to securely collect, store, and manage your data. This privacy statement outlines our data practices, your rights regarding your personal information, and how you can contact us with any concerns.
This privacy policy will explain how Axxin uses the personal data we collect from you when you use our website and covers the following topics:
What data do we collect?
Our Company collects the following data:
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Personal identification information including your name, company name, and email address.
How do we collect your data?
You directly provide Axxin with most of the data we collect. We collect data and process data when you:
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Register online or place an order for any of our products or services, or request support.
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Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
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Fill out a form on our website (e.g. "subscribe" or "contact us").
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Use or view our website via your browser’s cookies.
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Purchase Axxin products
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Request product support
How will we use your data?
Axxin collects your data so that we can:
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Process your order and manage your account.
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Email you for marketing purposes.
When Axxin processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Axxin securely stores your data using an online encrypted database and modern securing techniques.
Axxin will keep your data collected from this site for 7 years. Once this time period has expired, we will delete your data by following modern removal techniques, using random over writing of this data prevents retrieval in any way.
Marketing
Axxin would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Axxin from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please contact us.
What are your data protection rights?
Axxin would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Axxin for copies of your personal data.
The right to rectification – You have the right to request that Axxin correct any information you believe is inaccurate. You also have the right to request Axxin to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Axxin erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Axxin restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Axxin’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Axxin transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have 30 days to respond to you. If you would like to exercise any of these rights, please reach out via our contact us form or any of the following channels:
Email: support@axxin.com
For AU
Call us at: +61 (0) 3 9329 1167
Or write to us: 582 Heidelberg Road, Fairfield, VIC, 3078 Australia
For USA
Call us at: +1 858 736 9160
Or write to us: 400 Continental Blvd, 6th Floor, El Segundo, CA, 90245, USA
For UK
Call us at: +44 (0) 203 960 7512
Or write to us: 18 King William Street, London, United Kingdom, EC4R 9AN
For EU
Call us at: +49 335 2773 4618
Or write to us: 9th Floor Messeturm, Friedrich-Ebert-Anlage 49, Frankfurt, 60308, Germany
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
Axxin uses cookies in a range of ways to improve your experience on our website, including:
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Keeping you signed in
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Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
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Functionality – Axxin uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
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Advertising – Axxin uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Axxin sometimes shares some limited aspects of this data with third parties for advertising purposes.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Axxin website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 6 November 2024.
How to contact us
If you have any questions about Axxin’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email: support@axxin.com
For AU
Call us at: +61 (0) 3 9329 1167
Or write to us: 582 Heidelberg Road, Fairfield, VIC, 3078 Australia
For USA
Call us at: +1 858 736 9160
Or write to us: 400 Continental Blvd, 6th Floor, El Segundo, CA, 90245, USA
For UK
Call us at: +44 (0) 203 960 7512
Or write to us: 18 King William Street, London, United Kingdom, EC4R 9AN
For EU
Call us at: +49 335 2773 4618
Or write to us: 9th Floor Messeturm, Friedrich-Ebert-Anlage 49, Frankfurt, 60308, Germany
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Axxin has not addressed your concern in a satisfactory manner, you may contact the following authorities.
For AU
Office of the Australian Information Commissioner (OAIC)
For USA
Federal Trade Commission (FTC)
For EU